Wearing a mask is not a requirement at this time. If you are sick we ask that you reschedule your appointment or please wear a mask for the entire duration of your treatment. Thank you.

A Doctor's referral is not necessary, you have direct access to Physical Therapy services in Alberta.

We recommend wearing comfortable, loose-fitting clothing, and depending on the area that is to be assessed a pair of shorts or tank top may be appropriate. Please bring in your Alberta Health Care card, as well as a piece of photo ID. We ask that you arrive 5-10 minutes early for your appointment to fill out paperwork.

Yes, Parkland Rehabilitation does provide physiotherapy treatment for individuals with specific physical concerns. However, the eligibility criteria for these services has changed as of March 1, 2022. Individuals with recent fractures and orthopedic surgeries, as well as low income Albertans with general joint or muscle conditions or injuries may be eligible for funded treatment. Not all Albertans will qualify for funded services. Please visit our coverage page for further information, or call the Alberta Health Services Rehabilitation Advice Line at 1-833-379-0563

No, Parkland Rehabilitation does not offer these group classes. For information on providers in your area, please visit ahs.ca/adultrehab . You may still book an appointment for assessment and treatment for your hip and knee post surgery for individual in person care, but this will not be funded through Alberta Health Services.

Most benefit plans do cover Physical Therapy, however, each plan is different. For more information, please contact your benefit provider to determine the amount of your coverage. This is usually stated as a dollar amount or a percentage per visit.

Yes, there are many insurance providers that we can bill directly. We direct bill the following: Alberta Blue Cross/ASEBP, Green Shield Canada, Sunlife, Great West Life, Manulife, Standard Life, Industrial Alliance, Chamber of Commerce, Johnson Group, Maximum benefit, Equitable Life, The Co-Operators.

Parkland Rehabilitation accepts Debit, Visa, Mastercard, cash and for a no contact option we also have E-transfer.

Yes, we do. Refer to our coverage section for more information on how to start a claim.

Yes, we do. Please refer to our coverage section.

Yes, we do. Please let our receptionist know when you are booking. You will need to provide your K number so that we can get approval for treatment through Veteran's Affairs.

Yes. we do. You will need to provide your R number so that we may bill through RCMP.

We require 4 hours notice to cancel an appointment. If you no show, or cancel an appointment with less than 4 hours notice, you will be charged $35. Upon registration on your first appointment, you will be required to leave a credit card number on file that will be charged for all missed appointments or any outstanding balance on your account. You will be notified prior to any charges made to your credit card. We will not charge any cancellation fees if you are experiencing any COVID symptoms as our primary focus is safety of our staff and patients.