Physiotherapy Coverage & Billing Options
At Parkland Rehabilitation, we offer a wide range of physiotherapy coverage options, including Alberta Health Services, WCB, MVA insurance, Veterans Affairs, National Defence, and RCMP. Additionally, we provide direct billing for many major insurance providers.
We are also excited to offer partnership opportunities for local sports associations/and or teams, providing athletes with convenient access to assessments and treatments.
Alberta Health Services
Parkland Rehabilitation provides physiotherapy services for both adults and children, addressing a range of physical concerns. Our goal is to enhance functional ability, increase understanding of individual conditions, and equip patients with the knowledge and tools to achieve greater health, independence, and overall well-being.
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Access to Services (Effective March 1, 2022)
Recent Fractures and Orthopedic Surgeries
If you have experienced a recent fracture or orthopedic surgery (including hip and knee replacements) within the past 12 weeks, you can contact our clinic directly to schedule an appointment. No referral is required.
For patients who have been advised by a physician or surgeon to begin physiotherapy after 12 weeks, we encourage you to reach out to our clinic to discuss eligibility and treatment options.
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General Joint or Muscle Conditions and Injuries
For general advise on joint or muscle conditions, please contact the Rehabilitation Advise Line, available Monday to Friday, from 9 a.m. to 5 p.m.
Low-income Albertans may qualify for in-person or virtual services.
Rehabilitation Advise Line: 1-833-379-0563
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Worker's Compensation Board
Workplace Accidents: Important Steps to Open a WCB Claim
Accidents in the workplace can happen unexpectedly. If you are injured, it’s crucial to follow these steps to initiate a Workers’ Compensation Board (WCB) claim:
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Report the Injury: Inform your employer about the injury and ensure a claim is filed with WCB.
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Consult Your Physician: Seek immediate medical attention for any injuries. Your physician will also need to submit the necessary documentation to WCB.
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Visit Your Physiotherapist: You may come in for an assessment without a referral; however, a doctor’s referral must be provided within five days for the claim to be processed.
Important Note: If your WCB claim is not accepted, you will be responsible for covering the cost of treatment received, except for the assessment fee.
For further information please visit www.wcb.ab.ca
Motor Vehicle Accidents
Motor Vehicle Accident (MVA) - Accessing Physiotherapy Services
Individuals involved in a motor vehicle accident (MVA) have direct access to physiotherapy services without the need for a doctor’s referral.
Steps to Follow After an MVA:
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Notify Your Insurance Provider: Inform your insurance company that you’ve been involved in a motor vehicle accident.
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Complete the AB-1 Form: Submit the AB-1 form to your insurance provider within 10 business days of the accident to ensure proper claims processing.
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Physiotherapy Assessment: After your physiotherapy assessment, your physiotherapist will complete the AB-2 form. This report will outline the severity of your injuries and a recommended treatment plan.
Treatment Coverage
Most individuals involved in an MVA will be eligible for 10 to 21 treatments within the first 90 days, which can typically be billed directly to your auto insurance provider.
Exceptions
In certain cases, such as fractures or injuries to neurological structures, an individual may not qualify for protocol treatments. In these situations, treatment costs will be covered by extended benefits, if available. Should you have no extended benefits, partial coverage, or exhausted benefits, any remaining costs can be submitted to your auto insurance provider for coverage.
For more information on motor vehicle accident claims and insurance, please visit www.finance.alberta.ca.
Private/Insurance Payors
If you have extended health care coverage, it's important to be aware of the coverage limits for your physiotherapy treatments. These limits are typically specified as a dollar amount or a percentage per visit.
We are pleased to offer direct billing to the following insurance providers:
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Alberta Blue Cross/ASEBP
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Green Shield Canada
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Sunlife
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Great West Life
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Manulife
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Standard Life
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Industrial Alliance
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Chamber of Commerce
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Johnson Group
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Maximum benefit
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Equitable Life
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The Co-Operators
Veterans, National Defence Employees, and RCMP Members
At Parkland Rehabilitation, we recognize the physical demands placed on Veterans, National Defence employees, and RCMP members. If you are covered under the Blue Cross Medavie insurance plan through Veterans Affairs Canada or as an RCMP or National Defence employee, we are pleased to offer direct billing for physiotherapy services to Blue Cross on your behalf.
Please note that the amount of coverage you receive may vary depending on your specific benefit plan and, in some cases, the nature of your injury. Our team at Parkland Rehabilitation is committed to helping you understand the coverage available to you, allowing you to focus on your recovery and well-being.
If you have any questions or need assistance determining your coverage, we are here to guide you through the process.
Partnership Rates
We are proud to partner with local sports associations and/or teams to offer athletes prompt access to assessments and treatments at a the following rates.
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Assessments: $100
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Treatments: $80
These rates are designed to support our athletes in maintaining their health and performance. For more information or to schedule an appointment, please contact us directly.
If you or your team are interested in exploring a partnership with our clinic, please contact us at (780) 962-1692.